Welcome to Web Secure Product Support
The Knowledge Base has the information required to resolve most questions that you may have regarding your NetComm product. In the KB you will find the latest firmware, user guides, drivers and troubleshooting information. If you require personalised technical support then please be aware that a fee of $75 per incident will be applied for
- support for any product not covered by a current product warranty,
- support of any topics covered within the documentation provided with your NetComm product,
- support of any topics covered within the Knowledge Base .
Please contact our Technical Support team for personalised, fee based support for queries such as
- configuration of your computer to connect wirelessly to your NetComm device
- wireless encryption/security configuration
- port forwarding configuration
No fee will be applied if the issue is not fully resolved or if the NetComm product is deemed as faulty by the Technical Support Analyst.
Additional information for your product such as Quick Start Guides, emulators & video tutorials can be found if you click on this link.
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